Privacy Policy

This Privacy Policy outlines how ASH GRP Enterprises Private Limited (“ASH Group,” “Company,” “we,” “us,” or “our”) collects, uses, processes, stores, and protects personal information obtained from users (“you,” “your”) through our websites, platforms, and services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

1. Information We Collect

We collect information to provide, improve, and secure our services. The information we may collect includes:

1.1 Personal Identifiable Information (PII)

Such as:

  • Name, email address, phone number, residential/official address

  • Identity and verification details (if required for compliance)

  • Transaction and billing information (for paid services)

1.2 Technical & Usage Data

Including:

  • IP address, device identifiers, browser type, operating system

  • Pages visited, access times, referring URLs

  • Cookies, analytics, and tracking data

1.3 Communication Data

Messages, support requests, responses, surveys, and service history.

2. How We Use Your Information

We may use personal data for legitimate business purposes, including:

  • Providing, managing, and improving our services

  • Responding to support requests and customer communications

  • Sending service updates, alerts, and marketing communication (with consent)

  • Processing transactions and preventing fraud

  • Conducting analytics and enhancing user experience

  • Meeting legal, regulatory, and compliance requirements

3. Legal Basis for Processing (GDPR Compliance)

We process data under one or more of the following legal bases:

  • Performance of a Contract (service delivery, billing, support)

  • Legitimate Business Interests (analytics, security, improvements)

  • Consent (marketing communications, newsletters)

  • Legal Obligations (tax laws, governmental requests)

4. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Recognize returning users

  • Improve performance and personalization

  • Analyze site usage and security

You may modify cookie preferences in your browser settings.

5. Data Sharing & Disclosure

We do not sell, rent, or trade personal information.
We may share data with trusted third parties such as:

  • Technology and hosting partners

  • Payment processors

  • Legal and regulatory authorities (when required)

All third parties are obligated to maintain strict confidentiality.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your data.
However, no internet transmission is completely secure; users share information at their own risk.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose of collection or comply with legal obligations.

8. Your Rights & Choices

Subject to applicable laws, you may request:

  • Access to your data

  • Correction or update

  • Restriction or objection to processing

  • Withdrawal of consent

  • Data deletion (where permissible)

Requests may be submitted to:
📩 Email: Info@ashgroup.co.in

9. Third-Party Links

Our services may contain links to external websites. We are not responsible for the content, privacy practices, or policies of those websites.

10. Children’s Privacy

We do not knowingly collect data from children under the age of 13 (or applicable local age of consent). If such information is discovered, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

12. Contact Information

For questions, concerns, or data requests, contact us at:

ASH GRP Enterprises Private Limited (ASH Group)
📍 Address: Gali No- 09, Wazirabad, Near Jama Masjid, Delhi – 110084
📩 Email: Info@ashgroup.co.in
📞 Phone: 9354509517
🌐 Website: https://www.ashgroup.co.in